01 · Coordinate mixed-channel fulfilment
Wholesalers, distributors and shop / online fulfilment teams
Order channel, picking progress, current stage and dispatch cut-off

- The situation
- Wholesale orders, shop replenishment and online orders share the warehouse. The office needs to know which stock can be allocated and which orders are ready for the next stage.
- How the work is done
- Review usable stock, allocate by the agreed rules and send clear picking work to the warehouse. Keep packing and dispatch progress with the order. For larger volumes, choose wave picking and sorting where needed.
- What improves
- The team follows order progress and shortages without rebuilding the picture from separate messages.
The sample register shows store replenishment and Shopify orders together. The mobile view opens SO-91701 with its delivery details, picking stage and item lines.





