Hardware, integration & support

The right equipment.
A better way to work.

Choose equipment around the work and the systems it needs to connect with. SMERP assesses devices, interfaces and agreed support together, helping you avoid separate hardware and software decisions that do not fit the workflow.

For warehouse, retail, asset management and other operational environments.

Equipment that fits the workflow
RFID reader — existing SMERP hardware imageRFID readers
Barcode scanner — existing SMERP hardware imageBarcode scanning
Handheld scanning device — existing SMERP hardware imageHandheld devices
Start with the work

Good equipment should make
the next action easier.

A device needs to fit the people, process and system around it. That is where the right selection makes a difference.

Less repeated data entry

Review how information is captured at the point of work, rather than copied between separate records.

A clearer system connection

Agree the application, device interfaces and connectivity before committing to the equipment.

Support you can plan around

Understand installation, warranty and maintenance responsibilities as part of the agreed scope.

Choose by your operational need

Hardware for the way your team works.

Explore the range, then confirm the model and setup that fit your requirements.

Barcode scanner — existing SMERP hardware image

Barcode scanners

Capture item codes at the point of work — from receiving and stocktaking to picking and checkout.

For item identification and scanning tasks.

Discuss this need
RFID reader — existing SMERP hardware image

RFID readers

Discuss readers and tags for your inventory or asset-identification workflow, with system fit considered from the start.

For inventory and asset-tracking requirements.

Discuss this need
Handheld scanning device — existing SMERP hardware image

Handheld devices

Put scanning and data-entry tasks closer to the work. Select devices around the application and operating environment.

For mobile warehouse and operational tasks.

Discuss this need
Networking equipment — existing SMERP hardware image

Networking equipment

Review the connectivity your devices and systems need, across the locations where your team works.

For device connectivity and system access.

Discuss this need
Point of sale equipment — existing SMERP hardware image

Point of sale

Bring checkout equipment into the wider retail process. Agree the device setup and any required system interfaces.

For retail checkout and transaction workflows.

Discuss this need
Robotic material-handling equipment — existing SMERP hardware image

Robotic automation

Explore automated guided vehicles (AGVs) and automated forklifts with hardware partners. Start with the goods movement task, site conditions and the systems they need to connect to.

For scoped material-handling projects.

Discuss this need
Printed label rolls — existing SMERP hardware image

Labels, tags & consumables

Match thermal labels, receipt paper and RFID tags to the devices and identification needs in your operation.

For day-to-day printing and identification.

Discuss this need

Not sure where to start?

Tell us what your team needs to do, what equipment you use today and what is getting in the way.

Talk through your requirements

Models, compatibility, availability and support scope are confirmed for each requirement. Images illustrate the existing hardware range.

Hardware and software, considered together

Make the equipment part
of a connected workflow.

Review the full working process, including the system your devices need to connect to.

Warehouse operations

Review scanning and mobile-device needs alongside receiving, stocktaking and dispatch. Explore the Flowva warehouse management solution.

Explore Flowva

Asset identification

Review barcode or RFID needs alongside asset records and stocktaking. Explore the Assetva asset management solution.

Explore Assetva

System projects

Discuss device interfaces, network requirements, integration and testing as part of your system project.

Explore professional services

Hardware selection and product implementation scope are agreed separately for your environment. See each product page for its functions and deployment options.

From need to daily use

A clear plan before you commit.

1

Understand the task

Review the workflow, working environment, current devices and systems, quantities and priorities.

2

Agree the equipment & scope

Confirm suitable models, interfaces, availability, quotation and the installation, warranty and support arrangements.

3

Implement, test & hand over

Complete the agreed setup and integration, check the workflow and prepare your team for daily operation.

Questions before you begin

Make the next step clearer.

Can we discuss hardware without a software purchase?

Yes. Tell us whether you need equipment supply, replacement or a connected solution. The quotation will define the equipment and any installation, integration or support included.

Can we reuse our existing devices?

We start by reviewing the models, condition, operating environment and system interfaces. We then discuss what can be retained and where a change may be needed.

Should we choose barcode or RFID?

Start with how items are identified and handled. We review the tagging approach, scanning tasks, environment and system requirements before discussing a suitable option.

How do you approach robotic automation?

We discuss the material-handling task and assess site requirements, safety considerations and system interfaces with hardware partners before confirming the solution and scope.

Start with a conversation

What does your team need
the equipment to do?

Start with the task and the current setup. We will discuss suitable hardware and the scope needed to put it to work.

Discuss hardware needs